Where does the Fairy Nice Trading Company deliver fairy doors to?

This is the busiest room at The Fairy Nice Trading Company! It’s staffed by Packing Pixies, especially trained to deliver Fairy Doors all over the human world.

Want to know how it works …

About your Fairy Nice Delivery

What happens after you place your order?

The Packing Pixies work on Mondays and Thursdays*. They pick, pack and personalise your order and send it into the Fairy Post system.

Where do we deliver to?

The Fairy Nice Trading Company is based in the UK, however we ship beautiful Fairy Doors all over the human world.

Every order is sent via a tracked service with either Royal Mail or DPD, depending on your location.

If you have made an account with us, you should be able to track your order via a link in your account. But, if you checked out as a guest or just can’t seem to find your number, you are welcome to drop us a line at admin@fairynicetrading.com. We’ll be happy to help.

How soon will you receive your delivery?

The Fairy Post is collected on Tuesdays and Fridays*.

If you selected our standard or FREE UK delivery, you should receive your order within around 48 hours. If you upgraded to our UK express delivery, you should receive your order the next day after despatch.

Overseas orders take a little longer, of course, and that varies from country to country. Generally European orders are delivered within a week. Those further afield usually take between 10-14 days, but sometimes up to 30 days.

A quick word of warning though! These days we’re no strangers to local and global postal disruption. We cannot help if your parcel gets caught up in events beyond our control. We always recommend you order ASAP if you’re buying for special occasions to avoid disappointment.

How much does UK delivery cost?

Your delivery options will appear in the basket.

UK standard delivery is a flat rate fee of £4.95. If your basket totals over £50 you’ll qualify for FREE UK delivery.

Express UK delivery is £9.95

How much does overseas shipping cost?

Delivery to homes outside the UK will vary in cost depending on your region. A price will appear in your basket when you add your delivery location. Your delivery cost is a flat rate fee, regardless of how many items you order.

PLEASE NOTE: We ship to international destinations DDU – Delivery Duties Unpaid. Therefore you may be required to pay additional customs fees once your item reaches your country. So, we recommend you keep an eye on your tracking incase additional fees become due. Additional import customs fees are the responsibility of the purchaser and will not be paid by The Fairy Nice Trading Company

Is my Fairy Door delivery lost?

Once your order goes into the postal system, it’s progress is outside our control. We rarely have any problems with orders getting lost en-route because we are careful to use tracked services.

However, every now and then we get a goblin in the system. So, we will consider your parcel lost and start to take action to remedy that:

  • If your parcel has not arrived within 14 days of despatch, if you are within the UK
  • If your parcel has not arrived within 5 weeks of despatch, if you are outside the UK

If you think your order may be lost, please do contact us at admin@fairynicetrading.com

*(excluding Public and Bank Holidays in England)

Free UK delivery over £50

International Shipping available